Pressing the stop/Maintenance button indicates that the cyan, yellow and black cartridges are at fault. If I replace them (or just reseat them) I get the same error again, but the peculiar thing is the sequence if I replace them one at a time, as follows;
1. remove all cartridges
2. power off the printer for a couple of minutes
3. switch it back on and wait for the ink warning
4. press Stop/Maintenance button - This indicates a problem with Cyan (the first cartridge on the left)
5. Replace Cyan cartrdge and press Stop/Maintenance, then wait for the ink warning
6. Press it again and this time it flags up the Magenta cartridge as this is the next in the sequence (note that at this point, it is not flagging up the Cyan one so I assume this is recognised OK)
7. Replace Magenta cartridge, press Stop/Maintenance and wait for the ink warning.
8. Press it again and this time it flags up Yellow - again this is exactly what you would expect (Cyan and Magenta are still looking OK at this point)
9. Replace Yellow, press Stop/Maintenance and wait for the ink warning.
10. Press it again and it flags up Black - So far, so good - it’s recognising the three colours fine.
11. Replace Black cartridge and press Stop/Maintenance button. This should complete the sequence and return the carriage to the stop position, and should now be all ready for printing...
This is where it all falls over - at this point it should be all OK but the ink warning light is still on, so I press the Stop/Maintenance button again, and this time it flags up Cyan, Yellow and Black - ie. back to the original fault (not Magenta though - that seems OK)
This seems to indicate that there is something wrong with the black cartridge, but I have tried several different ones and they all give exactly the same results.
advertisement
No comments:
Post a Comment